Phonecard - Revision history

ColdAnvil: Replaced notes column with individual columns for each denomination

2026-06-13T05:47:29Z

Replaced notes column with individual columns for each denomination

← Older revision		Revision as of 05:47, 13 June 2026
Line 26:		Line 26:
	!Store		!Store
	!State		!State
	!~~Notes~~		!$5
			!$10
			!$20
	!Date		!Date
	\|-		\|-
	\|Burwood		\|Burwood
	\|NSW		\|NSW
	\|~~Many cards available~~		\|Y
			\|Y
			\|Y
	\|2026-06-02		\|2026-06-02
	\|-		\|-
	\|Chatswood Chase		\|Chatswood Chase
	\|NSW		\|NSW
	\|~~Plenty available~~		\|Y
			\|Y
			\|Y
	\|2026-06-06		\|2026-06-06
	\|-		\|-
	\|<s>Chatswood</s>		\|<s>Chatswood</s>
	\|NSW		\|NSW
	\|~~Out of stock~~		\|N
			\|N
			\|N
	\|2026-06-01		\|2026-06-01
	\|-		\|-
	\|<s>Kempsey</s>		\|<s>Kempsey</s>
	\|NSW		\|NSW
	\|~~Out of stock~~		\|N
			\|N
			\|N
	\|2026-05-25		\|2026-05-25
	\|-		\|-
	\|Marrickville Metro		\|Marrickville Metro
	\|NSW		\|NSW
	\|~~Many $10, $20 cards~~		\|Y
	~~One $5 left~~		\|Y
			\|Y
	\|2026-06-01		\|2026-06-01
	\|-		\|-
	\|<s>Macquarie Centre</s>		\|<s>Macquarie Centre</s>
	\|NSW		\|NSW
	\|~~Out of stock~~		\|N
			\|N
			\|N
	\|2026-06-07		\|2026-06-07
	\|-		\|-
	\|Pitt Street		\|Pitt Street
	\|NSW		\|NSW
	\|~~Plenty of $10, $20 cards~~		\|N
	~~$5 not sold here~~		\|Y
			\|Y
	\|2026-05-24		\|2026-05-24
	\|-		\|-
	\|<s>Rhodes</s>		\|<s>Rhodes</s>
	\|NSW		\|NSW
	\|~~Out of stock~~		\|N
			\|N
			\|N
	\|2026-05-25		\|2026-05-25
	\|-		\|-
	\|Wollongong		\|Wollongong
	\|NSW		\|NSW
	\|~~Plenty of $5 and $10 cards~~		\|Y
			\|Y
			\|N
	\|2026-05-15		\|2026-05-15
	\|-		\|-
	\|<s>World Square</s>		\|<s>World Square</s>
	\|NSW		\|NSW
	\|~~Out of stock~~		\|N
			\|N
			\|N
	\|Unknown		\|Unknown
	\|-		\|-
	\|Brunswick		\|Brunswick
	\|VIC		\|VIC
	\|~~$5 available~~		\|Y
			\|N
			\|N
	\|2026-05-22		\|2026-05-22
	\|-		\|-
	\|<s>Melbourne Icon</s>		\|<s>Melbourne Icon</s>
	\|VIC		\|VIC
	\|~~Out of stock~~		\|N
			\|N
			\|N
	\|2026-06-06		\|2026-06-06
	\|-		\|-
	\|Melbourne Emporium		\|Melbourne Emporium
	\|VIC		\|VIC
	\|~~$5 sold out~~		\|N
			\|N
			\|N
	\|2026-05-06		\|2026-05-06
	\|-		\|-
	\|Rundle Mall		\|Rundle Mall
	\|SA		\|SA
	\|~~2x$10 and 1x$20 remaining~~		\|N
			\|Y
			\|Y
	\|2026-05-08		\|2026-05-08
	\|-		\|-
	\|<s>Claremont</s>		\|<s>Claremont</s>
	\|WA		\|WA
	\|~~Out of stock~~		\|N
			\|N
			\|N
	\|2026-06-06		\|2026-06-06
	\|-		\|-
	\|<s>Perth</s>		\|<s>Perth</s>
	\|WA		\|WA
	\|~~Out of stock~~		\|N
			\|N
			\|N
	\|2026-06-06		\|2026-06-06
	\|-		\|-
	\|Eaton Fair		\|Eaton Fair
	\|WA		\|WA
	\|~~Plenty of $5, $10, $20~~		\|Y
			\|Y
			\|Y
	\|2026-06-12		\|2026-06-12
	\|-		\|-
	\|<s>Bunbury Forum</s>		\|<s>Bunbury Forum</s>
	\|WA		\|WA
	\|~~Out of stock~~		\|N
			\|N
			\|N
	\|2026-06-12		\|2026-06-12
	\|}		\|}

ColdAnvil: Added Eaton Fair and Bunbury Forum to table

2026-06-12T09:49:43Z

Added Eaton Fair and Bunbury Forum to table

← Older revision		Revision as of 09:49, 12 June 2026
Line 41:		Line 41:
	\|<s>Chatswood</s>		\|<s>Chatswood</s>
	\|NSW		\|NSW
	\|~~None~~		\|Out of stock
	\|2026-06-01		\|2026-06-01
	\|-		\|-
Line 110:		Line 110:
	\|Out of stock		\|Out of stock
	\|2026-06-06		\|2026-06-06
			\|-
			\|Eaton Fair
			\|WA
			\|Plenty of $5, $10, $20
			\|2026-06-12
			\|-
			\|<s>Bunbury Forum</s>
			\|WA
			\|Out of stock
			\|2026-06-12
	\|}		\|}

ArcticVandal: /* Recent Observations */

2026-06-12T05:20:45Z

Recent Observations

← Older revision		Revision as of 05:20, 12 June 2026
Line 32:		Line 32:
	\|NSW		\|NSW
	\|Many cards available		\|Many cards available
	\|~~2/6/~~2026		\|2026-06-02
	\|-		\|-
	\|Chatswood Chase		\|Chatswood Chase
	\|NSW		\|NSW
	\|Plenty available		\|Plenty available
	\|~~6/6/~~2026		\|2026-06-06
	\|-		\|-
	\|<s>Chatswood</s>		\|<s>Chatswood</s>
	\|NSW		\|NSW
	\|None		\|None
	\|01~~/06/2026~~		\|2026-06-01
	\|-		\|-
	\|<s>Kempsey</s>		\|<s>Kempsey</s>
	\|NSW		\|NSW
	\|Out of stock		\|Out of stock
	\|25~~/5/2026~~		\|2026-05-25
	\|-		\|-
	\|Marrickville Metro		\|Marrickville Metro
Line 53:		Line 53:
	\|Many $10, $20 cards		\|Many $10, $20 cards
	One $5 left		One $5 left
	\|~~1/6/~~2026		\|2026-06-01
	\|-		\|-
	\|<s>Macquarie Centre</s>		\|<s>Macquarie Centre</s>
	\|NSW		\|NSW
	\|Out of stock		\|Out of stock
	\|~~7/6/~~2026		\|2026-06-07
	\|-		\|-
	\|Pitt Street		\|Pitt Street
Line 64:		Line 64:
	\|Plenty of $10, $20 cards		\|Plenty of $10, $20 cards
	$5 not sold here		$5 not sold here
	\|24~~/5/2026~~		\|2026-05-24
	\|-		\|-
	\|<s>Rhodes</s>		\|<s>Rhodes</s>
	\|NSW		\|NSW
	\|Out of stock		\|Out of stock
	\|25~~/5/2026~~		\|2026-05-25
	\|-		\|-
	\|Wollongong		\|Wollongong
	\|NSW		\|NSW
	\|Plenty of $5 and $10 cards		\|Plenty of $5 and $10 cards
	\|15~~/5/2026~~		\|2026-05-15
	\|-		\|-
	\|<s>World Square</s>		\|<s>World Square</s>
Line 84:		Line 84:
	\|VIC		\|VIC
	\|$5 available		\|$5 available
	\|22~~/5/2026~~		\|2026-05-22
	\|-		\|-
	\|<s>Melbourne Icon</s>		\|<s>Melbourne Icon</s>
	\|VIC		\|VIC
	\|Out of stock		\|Out of stock
	\|~~6/6/~~2026		\|2026-06-06
	\|-		\|-
	\|Melbourne Emporium		\|Melbourne Emporium
	\|VIC		\|VIC
	\|$5 sold out		\|$5 sold out
	\|~~6/5/~~2026		\|2026-05-06
	\|-		\|-
	\|Rundle Mall		\|Rundle Mall
	\|SA		\|SA
	\|2x$10 and 1x$20 remaining		\|2x$10 and 1x$20 remaining
	\|~~8/5/~~2026		\|2026-05-08
	\|-		\|-
	\|<s>Claremont</s>		\|<s>Claremont</s>
	\|WA		\|WA
	\|Out of stock		\|Out of stock
	\|~~6/6/~~2026		\|2026-06-06
	\|-		\|-
	\|<s>Perth</s>		\|<s>Perth</s>
	\|WA		\|WA
	\|Out of stock		\|Out of stock
	\|~~6/6/~~2026		\|2026-06-06
	\|}		\|}

ArcticVandal: /* Recent Observations */

2026-06-12T04:04:52Z

Recent Observations

← Older revision		Revision as of 04:04, 12 June 2026
Line 73:		Line 73:
	\|Wollongong		\|Wollongong
	\|NSW		\|NSW
	\|Plenty of $5 cards		\|Plenty of $5 and $10 cards
	\|~~Unknown~~		\|15/5/2026
	\|-		\|-
	\|<s>World Square</s>		\|<s>World Square</s>

CrimsonWolf at 04:47, 9 June 2026

2026-06-09T04:47:55Z

← Older revision		Revision as of 04:47, 9 June 2026
Line 58:		Line 58:
	\|NSW		\|NSW
	\|Out of stock		\|Out of stock
	\|24/5/2026		\|7/6/2026
	\|-		\|-
	\|Pitt Street		\|Pitt Street

SonicStag: /* Recent Observations */

2026-06-08T05:45:36Z

Recent Observations

← Older revision		Revision as of 05:45, 8 June 2026
Line 38:		Line 38:
	\|Plenty available		\|Plenty available
	\|6/6/2026		\|6/6/2026
			\|-
			\|<s>Chatswood</s>
			\|NSW
			\|None
			\|01/06/2026
	\|-		\|-
	\|<s>Kempsey</s>		\|<s>Kempsey</s>

CrimsonWolf: /* Recent Observations */

2026-06-06T11:39:27Z

Recent Observations

← Older revision		Revision as of 11:39, 6 June 2026
Line 36:		Line 36:
	\|Chatswood Chase		\|Chatswood Chase
	\|NSW		\|NSW
	\|~~Many $5 cards~~		\|Plenty available
	\|~~Unknown~~		\|6/6/2026
	\|-		\|-
	\|<s>Kempsey</s>		\|<s>Kempsey</s>
Line 95:		Line 95:
	\|2x$10 and 1x$20 remaining		\|2x$10 and 1x$20 remaining
	\|8/5/2026		\|8/5/2026
			\|-
			\|<s>Claremont</s>
			\|WA
			\|Out of stock
			\|6/6/2026
			\|-
			\|<s>Perth</s>
			\|WA
			\|Out of stock
			\|6/6/2026
	\|}		\|}

CrimsonWolf: /* Recent Observations */

2026-06-06T01:22:57Z

Recent Observations

← Older revision		Revision as of 01:22, 6 June 2026
Line 23:		Line 23:
	=== Recent Observations ===		=== Recent Observations ===
	The following table shows stores where agents on the [[Discord Server\|Payphone Tag Discord]] have recently tried to obtain phonecards:		The following table shows stores where agents on the [[Discord Server\|Payphone Tag Discord]] have recently tried to obtain phonecards:
	{\| class="wikitable"		{\| class="wikitable sortable"
	!Store		!Store
			!State
	!Notes		!Notes
	!Date		!Date
	\|-		\|-
	\|Burwood, NSW		\|Burwood
			\|NSW
	\|Many cards available		\|Many cards available
	\|2/6/2026		\|2/6/2026
	\|-		\|-
	\|Chatswood Chase, NSW		\|Chatswood Chase
			\|NSW
	\|Many $5 cards		\|Many $5 cards
	\|Unknown		\|Unknown
	\|-		\|-
	\|<s>Kempsey~~, NSW~~</s>		\|<s>Kempsey</s>
			\|NSW
	\|Out of stock		\|Out of stock
	\|25/5/2026		\|25/5/2026
	\|-		\|-
	\|Marrickville Metro, NSW		\|Marrickville Metro
			\|NSW
	\|Many $10, $20 cards		\|Many $10, $20 cards
	One $5 left		One $5 left
	\|1/6/2026		\|1/6/2026
	\|-		\|-
	\|<s>Macquarie Centre~~, NSW~~</s>		\|<s>Macquarie Centre</s>
			\|NSW
	\|Out of stock		\|Out of stock
	\|24/5/2026		\|24/5/2026
	\|-		\|-
	\|Pitt Street, NSW		\|Pitt Street
			\|NSW
	\|Plenty of $10, $20 cards		\|Plenty of $10, $20 cards
	$5 not sold here		$5 not sold here
	\|24/5/2026		\|24/5/2026
	\|-		\|-
	\|<s>Rhodes~~, NSW~~</s>		\|<s>Rhodes</s>
			\|NSW
	\|Out of stock		\|Out of stock
	\|25/5/2026		\|25/5/2026
	\|-		\|-
	\|Wollongong, NSW		\|Wollongong
			\|NSW
	\|Plenty of $5 cards		\|Plenty of $5 cards
	\|Unknown		\|Unknown
	\|-		\|-
	\|<s>World Square~~, NSW~~</s>		\|<s>World Square</s>
			\|NSW
	\|Out of stock		\|Out of stock
	\|Unknown		\|Unknown
	\|-		\|-
	\|Brunswick, VIC		\|Brunswick
			\|VIC
	\|$5 available		\|$5 available
	\|22/5/2026		\|22/5/2026
	\|-		\|-
	\|<s>Melbourne Icon~~, VIC~~</s>		\|<s>Melbourne Icon</s>
			\|VIC
	\|Out of stock		\|Out of stock
	\|6/6/2026		\|6/6/2026
	\|-		\|-
	\|Melbourne Emporium, VIC		\|Melbourne Emporium
			\|VIC
	\|$5 sold out		\|$5 sold out
	\|6/5/2026		\|6/5/2026
	\|-		\|-
	\|Rundle Mall, SA		\|Rundle Mall
			\|SA
	\|2x$10 and 1x$20 remaining		\|2x$10 and 1x$20 remaining
	\|8/5/2026		\|8/5/2026

CrimsonWolf at 01:09, 6 June 2026

2026-06-06T01:09:20Z

@@ Line 20: / Line 20: @@
 == Finding a phonecard ==
 Telstra Shop staff may not know what a Telstra Phonecard is, especially because they are now rarely requested. When asking for one, avoid only saying ''calling card'', as staff may think of mobile recharge vouchers, international PIN cards or discontinued products. Useful wording:<blockquote>I’m after a '''Telstra Phonecard calling card''' for use in Telstra payphones. Telstra’s website lists it under '''Calling cards''' and says it is available in '''$5, $10 and $20''' denominations at selected Telstra Stores and retail outlets.</blockquote>It may help to show staff Telstra's ''Calling cards'' page, which states that Telstra Phonecards are used for international, mobile satellite and other chargeable calls from Telstra payphones.<ref name="telstra-phonecard-page2">''Calling cards'', Telstra, [https://www.telstra.com.au/phone-line/calling-cards](https://www.telstra.com.au/phone-line/calling-cards). Accessed 3 May 2026.</ref> Ask whether the store can check old stock, the accessories drawer, or internal product listings.
 == Exchange ==

CrimsonWolf at 02:41, 25 May 2026

2026-05-25T02:41:04Z

← Older revision		Revision as of 02:41, 25 May 2026
Line 3:		Line 3:

	== History ==		== History ==
	~~At launch,~~ Telstra ~~distinguished~~ the ~~new Smart Phonecard from~~ the ~~older Telstra Phonecard~~. ~~A contemporary Telstra newspaper advertisement said~~ the ~~new~~ card ~~used ''~~Smart chip ~~technology'' and~~ was ~~identified by~~ a red arrow~~. The advertisement stated that Smart Phonecards would only operate in new Telstra Public Payphones displaying~~ the ~~same~~ red arrow, ~~while~~ older green-arrow ~~Phonecards would only operate in~~ older ~~Telstra~~ payphones.<ref name="smh-smart">''Using our new Smart Payphones and Smart Phonecards is easy'', Telstra advertisement, ''The Sydney Morning Herald'', Fairfax Media clipping via Newspapers.com, [https://fairfaxmedia.newspapers.com/article/the-sydney-morning-herald-telstra-smart/196788410/](https://fairfaxmedia.newspapers.com/article/the-sydney-morning-herald-telstra-smart/196788410/). Accessed 3 May 2026.</ref>		Telstra started issuing phonecards in late 1980s. This first generation of cards were made by Japanese company Anritsu and had the value encoded onto a magnetic stripe, which would be decremented by the payphone. The phone would also punch holes into the card to provide a visual indication of the remaining credit.

			In 1997, with the introduction of the [[Telstra Smart Payphone]], a new generation of phonecards with a chip was introduced. As these could not be used with older payphones, Telstra introduced a simple colour code: chip cards carried a red arrow matching the red arrow on Smart Payphones, and the older magstripe cards carried a green arrow matching the green arrow on older payphones.<ref name="smh-smart">''Using our new Smart Payphones and Smart Phonecards is easy'', Telstra advertisement, ''The Sydney Morning Herald'', Fairfax Media clipping via Newspapers.com, [https://fairfaxmedia.newspapers.com/article/the-sydney-morning-herald-telstra-smart/196788410/](https://fairfaxmedia.newspapers.com/article/the-sydney-morning-herald-telstra-smart/196788410/). Accessed 3 May 2026.</ref> This has since been retired as there are no longer any phones remaining that accept magstripe cards.

	Telstra also promoted the Smart Phonecard as a possible stored-value payment system beyond payphones, stating that Smart Phonecards would soon be accepted in vending machines for snacks and drinks.<ref name="smh-smart2">''Using our new Smart Payphones and Smart Phonecards is easy'', Telstra advertisement, ''The Sydney Morning Herald'', Fairfax Media clipping via Newspapers.com, [https://fairfaxmedia.newspapers.com/article/the-sydney-morning-herald-telstra-smart/196788410/](https://fairfaxmedia.newspapers.com/article/the-sydney-morning-herald-telstra-smart/196788410/). Accessed 3 May 2026.</ref> The extent of any later vending-machine rollout is unclear.		Telstra also promoted the Smart Phonecard as a possible stored-value payment system beyond payphones, stating that Smart Phonecards would soon be accepted in vending machines for snacks and drinks.<ref name="smh-smart2">''Using our new Smart Payphones and Smart Phonecards is easy'', Telstra advertisement, ''The Sydney Morning Herald'', Fairfax Media clipping via Newspapers.com, [https://fairfaxmedia.newspapers.com/article/the-sydney-morning-herald-telstra-smart/196788410/](https://fairfaxmedia.newspapers.com/article/the-sydney-morning-herald-telstra-smart/196788410/). Accessed 3 May 2026.</ref> The extent of any later vending-machine rollout is unclear.

	== Technical details ==		== Technical details ==
	The Telstra Smart Phonecard is not a PIN card and is not a general-purpose processor smartcard in the same sense as a SIM card or banking card. It is a synchronous contact memory/counter card. Telstra's current Phonecard information states that no PIN or access number is required, and that the card is used simply by inserting it into a Telstra payphone and dialling.<ref name="telstra-phonecard-page">''Calling cards'', Telstra, [https://www.telstra.com.au/phone-line/calling-cards](https://www.telstra.com.au/phone-line/calling-cards). Accessed 3 May 2026.</ref>

	The chip used in the Telstra Smart Phonecard has been identified by hobbyist and collector testing as the '''Siemens/Infineon SLE 4436''' family. The SLE 4436/36E was specifically designed for prepaid telephone-card applications. Manufacturer information describes it as containing 221 bits of EEPROM memory, 16 bits of ROM, a control/security unit, and a computing unit for chip authentication.<ref name="sle4436">''SLE 4436/36E Short Product Information'', Infineon Technologies, [https://cardplus.ru/wp-content/themes/new_templete/files/sle4436.pdf](https://cardplus.ru/wp-content/themes/new_templete/files/sle4436.pdf). Accessed 3 May 2026.</ref>		The chip used in the Telstra Smart Phonecard has been identified by hobbyist and collector testing as the '''Siemens/Infineon SLE 4436''' family. The SLE 4436/36E was specifically designed for prepaid telephone-card applications. Manufacturer information describes it as containing 221 bits of EEPROM memory, 16 bits of ROM, a control/security unit, and a computing unit for chip authentication.<ref name="sle4436">''SLE 4436/36E Short Product Information'', Infineon Technologies, [https://cardplus.ru/wp-content/themes/new_templete/files/sle4436.pdf](https://cardplus.ru/wp-content/themes/new_templete/files/sle4436.pdf). Accessed 3 May 2026.</ref>

	The ~~SLE 4436 memory layout includes a counter, identification data such as~~ serial number ~~and expiry date~~, and data ~~areas~~.~~<ref name="sle4436" /> This fits~~ the ~~practical behaviour of a Telstra Smart Phonecard: the payphone~~ can ~~read~~ the card ~~identity and remaining value, decrement the stored credit during chargeable calls, and also store small user-programmed data such as~~ an autodial number.		The chip stores the card serial number, the remaining value on the card, an autodial number of up to 10 digits and certain other data. For security reasons, the chip is programmed to only allow one way writing. Credit cannot be added, it can only be deducted, hence why it is required to exchange the card for a new one if a refund is required. Similarly once an autodial number has been set, it cannot be edited or removed.

	~~This one-way memory behaviour also explains why the Telstra Smart Payphone warns that an autodial number~~ can ~~only~~ be ~~programmed into a Phonecard once. Programming the autodial field consumes the relevant writable bits on the card. Because the card cannot erase those bits back~~ to ~~their original state, the payphone cannot safely offer repeated attempts or later edits~~ in ~~the way~~ a ~~normal rewritable memory card could~~.		Ranges of serial numbers to invalidate can be sent to payphones in case a batch of phonecards is lost or stolen. This is likely also how cards are invalidated when expired.

	The card's value storage should be understood as a one-way electronic counter rather than a rewritable balance field. In normal card operation, memory is not erased before writing, so bits can only be programmed from binary '''1''' to binary '''0'''.<ref name="acr38-sle4436">''ACR38x Smart Card Reader Reference Manual'', ACS, section on SLE 4406/SLE 4436/SLE 5536/SLE 6636 memory cards, [https://www.cardlogix.com/wp-content/uploads/ACS-ACR38x-Smart-Card-Reader-Reference-Sheet_6.03.pdf](~~https://www.cardlogix~~.~~com/wp-content/uploads/ACS-ACR38x-Smart-Card-Reader-Reference-Sheet_6~~.~~03.pdf~~). Accessed 3 May 2026.</ref> In practical terms, once a counter bit or value stage has been consumed, ordinary payphone operations cannot turn it back into unused credit. This is more technically accurate than saying the chip is literally ''blown like a fuse'', but the effect is similar: the card is designed for controlled devaluation, not recharging or reuse.		It has been observed recently expired phonecards (e.g. 2025) continue to work. It is possible Telstra has stopped invalidating these cards so that unsold stock can continue to be sold, given the extremely low sales volumes now that the vast majority of calls are free. Please note this is not officially documented, so agents should purchase these cards at their own risk.

	The SLE 4436 also supports write modes intended for telephone-card counter operation, including ''write with carry'' and backup-protected write modes.<ref name="acr38-sle4436" /> The backup mechanism is intended to ~~reduce value corruption if the card is removed during a counter update~~. ~~Manufacturer information also describes a challenge-response authentication unit, used so the terminal can verify that the card~~ is ~~genuine rather than a simple unprotected memory device.<ref name="sle4436" />~~

	Telstra~~'s Phonecard terms state~~ that the ~~card's stored value cannot be increased and~~ that the card ends when the stored value reaches zero or when the end date shown on the card is reached.<ref name="phonecard-terms">''Telstra Phonecard: Things you need to know'', Telstra, [https://www.telstra.com.au/content/dam/tcom/personal/home-phone/pdf/phonecard-terms.pdf](https://www.telstra.com.au/content/dam/tcom/personal/home-phone/pdf/phonecard-terms.pdf). ~~Accessed 3 May 2026.</ref> This matches the one-way counter design: a spent Smart Phonecard~~ is not ~~normally reset or topped up~~.

	== Finding a phonecard ==		== Finding a phonecard ==
	Telstra Shop staff may not know what a Telstra Phonecard is, especially because they are now rarely requested. When asking for one, avoid only saying ''calling card'', as staff may think of mobile recharge vouchers, international PIN cards or discontinued products. Useful wording:<blockquote>I’m after a '''Telstra Phonecard calling card''' for use in Telstra payphones. Telstra’s website lists it under '''Calling cards''' and says it is available in '''$5, $10 and $20''' denominations at selected Telstra Stores and retail outlets.</blockquote>It may help to show staff Telstra's ''Calling cards'' page, which states that Telstra Phonecards are used for international, mobile satellite and other chargeable calls from Telstra payphones.<ref name="telstra-phonecard-page2">''Calling cards'', Telstra, [https://www.telstra.com.au/phone-line/calling-cards](https://www.telstra.com.au/phone-line/calling-cards). Accessed 3 May 2026.</ref> Ask whether the store can check old stock, the accessories drawer, or internal product listings.		Telstra Shop staff may not know what a Telstra Phonecard is, especially because they are now rarely requested. When asking for one, avoid only saying ''calling card'', as staff may think of mobile recharge vouchers, international PIN cards or discontinued products. Useful wording:<blockquote>I’m after a '''Telstra Phonecard calling card''' for use in Telstra payphones. Telstra’s website lists it under '''Calling cards''' and says it is available in '''$5, $10 and $20''' denominations at selected Telstra Stores and retail outlets.</blockquote>It may help to show staff Telstra's ''Calling cards'' page, which states that Telstra Phonecards are used for international, mobile satellite and other chargeable calls from Telstra payphones.<ref name="telstra-phonecard-page2">''Calling cards'', Telstra, [https://www.telstra.com.au/phone-line/calling-cards](https://www.telstra.com.au/phone-line/calling-cards). Accessed 3 May 2026.</ref> Ask whether the store can check old stock, the accessories drawer, or internal product listings.

	== ~~Expiry~~ ==		== Exchange ==
	~~Telstra's Phonecard terms state that Phonecards end on the date shown on the back of the card or when the stored value reaches zero~~, ~~and that Telstra does not promise that~~ a ~~card will work after its end date.<ref name="phonecard-terms2">''Telstra Phonecard: Things you need~~ to ~~know'',~~ Telstra, [https://www.telstra.com.au/content/dam/tcom/personal/home-phone/pdf/phonecard-terms.pdf](https://www.telstra.com.au/content/dam/tcom/personal/home-phone/pdf/phonecard-terms.pdf). Accessed 3 May 2026.</ref>		In certain cases, phonecards can be exchanged for a new one by posting it to Telstra with a completed form:

	~~Payphonetag players have observed that some recently issued Phonecards~~ with a 2025 expiry date continue to function after the printed expiry date. Telstra Shop staff at Telstra's flagship Sydney store in Pitt Street Mall have also reportedly advised purchasers that these cards will continue to work after expiry. This should be treated as staff advice and field observation only, not a formal Telstra guarantee.

	~~Anyone buying an~~ expired ~~or near-expired Phonecard should ask~~ for ~~a receipt and test the~~ card ~~as soon as practical after purchase. If the~~ card ~~does not work, the receipt will be useful when returning~~ to ~~the store or seeking assistance.~~		* Exchange magstripe for chip card (ended 3 May 2010)
			* Exchange expired card with value remaining for new card (except where marked otherwise on card)
			* Exchange faulty card for new card
			* Exchange card where value was deducted incorrected due to a payphone fault