HollowArrow: add info about anonymous payphones and repeated failed pins

2026-05-04T03:12:21Z

add info about anonymous payphones and repeated failed pins

← Older revision		Revision as of 03:12, 4 May 2026
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	== Role during a capture ==		== Role during a capture ==
	When an agent dials <code>07 5623 8255</code> (<code>07 LOAD TALK</code>) from a Telstra payphone, the call is answered by the Operator. The following sequence occurs:		When an agent dials <code>07 5623 8255</code> (<code>07 LOAD TALK</code>) from a Telstra payphone, the call is answered by the Operator. The following sequence typically occurs:

	# The Operator greets the caller and asks them to enter their five-digit [[PIN]].		# The Operator greets the caller and asks them to enter their five-digit [[PIN]].
Line 10:		Line 10:
	# The call ends.		# The call ends.

	If the PIN is not recognised, the Operator will ~~prompt the agent again or~~ indicate that the entry was not valid.<ref>''Gameplay'', Payphone Tag Wiki, [https://wiki.payphonetag.com/wiki/Gameplay https://wiki.payphonetag.com/wiki/Gameplay]. Accessed 4 May 2026.</ref>		If the PIN is not recognised, the Operator will indicate that the entry was not valid, saying "I'm sorry, that is not a valid extension" and then prompt the agent for their PIN again.<ref>''Gameplay'', Payphone Tag Wiki, [https://wiki.payphonetag.com/wiki/Gameplay https://wiki.payphonetag.com/wiki/Gameplay]. Accessed 4 May 2026.</ref> The prompt can be repeated twice before the call is disconnected.

	== Rejection of non-Telstra calls ==		== Rejection of non-Telstra calls ==
	If a player calls the Payphone Tag number from a phone that is not a Telstra public payphone, such as a mobile, a home landline, a private payphone, or a payphone operated by another company, the Operator will not prompt for a PIN. Instead, the caller will hear the message "your call could not be completed as dialled" and the call will be ended. This is how the game enforces the requirement to physically be at a Telstra public payphone in order to capture it.<ref>''Gameplay'', Payphone Tag Wiki, [https://wiki.payphonetag.com/wiki/Gameplay https://wiki.payphonetag.com/wiki/Gameplay]. Accessed 4 May 2026.</ref>		If a player calls the Payphone Tag number from a phone that is not a Telstra public payphone, such as a mobile, a home landline, a private payphone, or a payphone operated by another company, the Operator will not prompt for a PIN. Instead, the caller will hear the message "your call could not be completed as dialled" and the call will be ended. This is how the game enforces the requirement to physically be at a Telstra public payphone in order to capture it.<ref>''Gameplay'', Payphone Tag Wiki, [https://wiki.payphonetag.com/wiki/Gameplay https://wiki.payphonetag.com/wiki/Gameplay]. Accessed 4 May 2026.</ref> This error also happens for Telstra public payphones that have their caller ID masked.

	== Audio not required ==		== Audio not required ==

Kevin: Created page with "The '''Operator''' is the automated voice system that agents interact with when calling the Payphone Tag number from a Telstra public payphone. It is the primary interface between the game's backend and the physical payphone network, and handles all authentication, capture registration, and announcement of results during a call. == Role during a capture == When an agent dials `07 5623 8255` (`07 LOAD TALK`) from a Telstra payphone, th..."

2026-05-04T01:21:23Z

Created page with "The '''Operator''' is the automated voice system that agents interact with when calling the Payphone Tag number from a Telstra public payphone. It is the primary interface between the game's backend and the physical payphone network, and handles all authentication, capture registration, and announcement of results during a call. == Role during a capture == When an agent dials <code>07 5623 8255</code> (<code>07 LOAD TALK</code>) from a Telstra payphone, th..."

New page

The '''Operator''' is the automated voice system that [[Agent|agents]] interact with when calling the Payphone Tag number from a [[Telstra]] public payphone. It is the primary interface between the game's backend and the physical payphone network, and handles all authentication, capture registration, and announcement of results during a call.

== Role during a capture ==
When an agent dials <code>07 5623 8255</code> (<code>07 LOAD TALK</code>) from a Telstra payphone, the call is answered by the Operator. The following sequence occurs:

# The Operator greets the caller and asks them to enter their five-digit [[PIN]].
# The agent uses the payphone keypad to enter their PIN, which is transmitted as [[DTMF]] tones.
# The Operator validates the PIN against the agent database. If valid, it registers the capture, assigning the payphone to the agent's account.
# The Operator announces the agent's current rank on the leaderboard.
# The call ends.

If the PIN is not recognised, the Operator will prompt the agent again or indicate that the entry was not valid.<ref>''Gameplay'', Payphone Tag Wiki, [https://wiki.payphonetag.com/wiki/Gameplay https://wiki.payphonetag.com/wiki/Gameplay]. Accessed 4 May 2026.</ref>

== Rejection of non-Telstra calls ==
If a player calls the Payphone Tag number from a phone that is not a Telstra public payphone, such as a mobile, a home landline, a private payphone, or a payphone operated by another company, the Operator will not prompt for a PIN. Instead, the caller will hear the message "your call could not be completed as dialled" and the call will be ended. This is how the game enforces the requirement to physically be at a Telstra public payphone in order to capture it.<ref>''Gameplay'', Payphone Tag Wiki, [https://wiki.payphonetag.com/wiki/Gameplay https://wiki.payphonetag.com/wiki/Gameplay]. Accessed 4 May 2026.</ref>

== Audio not required ==
Although the Operator speaks during the call, audio is not strictly required to complete a capture. Once a call connects successfully, the [[Telstra Smart Payphone|payphone]]'s screen changes to display <code>FREE CALL</code>. An agent who cannot hear the Operator, for example due to a damaged handset or a noisy environment, can watch for this screen change and then immediately enter their PIN without waiting for the audible prompt. The capture will be registered normally. Agents can then verify the result by checking the payphone's map pin on the game site or app.<ref>''Gameplay'', Payphone Tag Wiki, [https://wiki.payphonetag.com/wiki/Gameplay https://wiki.payphonetag.com/wiki/Gameplay]. Accessed 4 May 2026.</ref>

== TTY mode ==
If a [[Telstra Smart Payphone#TTY Smart Payphone|TTY-capable payphone]] is captured, the Operator will attempt to transmit TTY codes after completing her usual login announcement. This activates the TTY keyboard on the payphone, allowing the agent to type a message that will be posted to the #tty channel of the [[Discord Server|Payphone Tag Discord]]. Agents can also force TTY mode on any payphone by entering <code>*</code> after their PIN and then playing an ITA2-encoded audio file through the receiver.<ref>''Gameplay'', Payphone Tag Wiki, [https://wiki.payphonetag.com/wiki/Gameplay https://wiki.payphonetag.com/wiki/Gameplay]. Accessed 4 May 2026.</ref>

== Voice ==
The Operator speaks with a female voice.

== See also ==
* [[PIN]]
* [[DTMF]]
* [[Gameplay]]
* [[Telstra Smart Payphone]]
* [[Discord Server]]

== References ==
<references />

Operator - Revision history

HollowArrow: add info about anonymous payphones and repeated failed pins